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Capelli Salon & Day Spa Policies

  Reservations

To enjoy your spa experiences to the fullest, we recommend you arrive 15 minutes prior to your scheduled appointment. Treatment will be given for the balance of the session.

  Cancellation Policy

Reservations for all services 55 minutes or more are assured with a credit card or a gift certificate only. When canceling an appointment, we will gladly reschedule for the next available time. However, it’s essential to provide 24 hours notification, and if it’s a group of three or more, 48 hours notice. Any cancellation after the required time, or those who do not show for their appointment, will result in their credit card being charged for the treatment, or gift certificate being redeemed. This courtesy enables us to schedule another client, and in turn maintains a higher availability of services for you as well as others. Note: Booking an appointment at Capelli Salon & Day Spa is acknowledgement of these terms.

  Payment

We accept MasterCard, Visa, Credit/Debit, checks or cash.

  Gratuities

Gratuities have not been included in the price of our treatments.

  Rates

All prices are subject to change depending upon service time or cost.

  Merchandise returns

Unused merchandise may be returned within 10 days for a retail or service credit only. All sale items are final. Please choose carefully.

  Children

Capelli Salon & Day Spa is a place of relaxation and serenity for all guests. Our facility does not accommodate small children when you are receiving treatments. (This includes waxing services.)

  Hours

Tuesday - Friday 9 am - 6 pm, Saturday 9 am - 3 pm.

We at Capelli Salon & Day Spa reserve the right to refuse services to anyone at our discretion.

 

129 S. Main · Ottawa, KS 66067 · tel.: 785.242.4477